Cookie Policy

This Cookie policy (“The Policy”) governs cookies and similar technologies used, as may be relevant, on our website https://x.shelly.com/ („The Website“) owned by Shelly Europe Ltd., a company incorporated and existing under the laws of Republic of Bulgaria, entered in the Bulgarian Commercial Register and the Register of NPLE at the Registry Agency with UIC: 202320104, having its seat and registered address in Republic of Bulgaria, 1407 Sofia, No 51 Cherni Vrah Blvd., Building 3, floor 2 and 3. (hereinafter referred to as “Shelly Europe”, “We” or “Us”).
This Policy is supplemented by the Privacy Policy of Shelly X Portal and Website, and the General Terms and Conditions of Shelly X Portal and Website, which can be found here.
We encourage you to acknowledge yourself with them, as long as they include additional useful information, including regarding the responsibilities of Shelly Europe's Data Protection Officer, all purposes of Shelly Europe's processing of personal data, your rights and their limitations and exceptions, etc. Adequate protection of personal data is an important task for Us. It is our desire to be as clear and transparent as possible. For any questions, please contact us at dpo@shelly.com.




What are cookies?


Our Website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our Website with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use the Website.

Cookies are small text files consisting of letters and numbers that will be stored on your computer, mobile phone or other terminal device through which You access the Internet. The cookie is installed by a request submitted by the user's terminal to Shelly Europe's server or to the server of a third party.



What are the Cookies used for?

Purpose:

Description:

Authentication

We use cookies to recognize you when you visit our Website. If you’re signed into Shelly X Portal, these technologies help us show you the right information and personalize your experience in line with your settings. For example, cookies enable Shelly Europe to identify you and verify your account.

Security

We use cookies to make your interactions with our Website and Shelly X Portal faster and more secure. For example, we use cookies to enable and support our security features, keep your account safe and to help us detect malicious activity and violations of our General terms and conditions.

Preferences, features and services

We use cookies to enable the functionality of our Shelly X Portal and Shelly X Service, such as helping you to create Projects in Shelly X Portal more easily and providing you with features, insights and customized content in conjunction with our plugins. We also use these technologies to remember information about your browser and your preferences. For example, cookies can tell us which language you prefer and what your communications preferences are. We may also use local storage to speed up site functionality.

Analytics and research

Cookies help us learn more about how well our Shelly X Services and plugins perform in different locations. We or our service providers use these technologies to understand, improve, and research products, features and services, including as you navigate through our Website. We or our service providers, use these technologies to determine and measure the performance of ads or posts on and off Shelly X Portal and to learn whether you have interacted with our Website, content or emails and provide analytics based on those interactions. We also use these technologies to provide aggregated information to our customers and partners as part of our Shelly X Service.

Your Choices

You have choices on how We use cookies. Please note that if you limit the ability of Shelly Europe to set cookies and similar technologies, you may worsen your overall user experience, since it may no longer be personalized to you. It may also stop you from saving customized settings like login information.


How do we use cookies?

We use cookies on our Website in order to ensure their availability and usability, provide certain functionalities (e.g. remembering user preferences for language, settings, etc.), improving its work and analyzing information about user behavior in its use.

The information gathered from the cookies on our Website is used in a generic way, which enables us to optimize the Website and to improve its structure, functionality and content.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this Website. For all other types of cookies, we need your permission.


What cookies do we use?


This Website uses different types of cookies.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

1. Necessary:

Necessary cookies are required to enable the basic features of this Website, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie:

Duration:

Description:

Cookieyes-consent

1 year

Cookieyes sets this Cookie to remember user’s consent preferences so that their preferences are respected on subsequent visit to this Website. It does not collect or store any personal information about the Website’ visitors.

csrftoken

1 year 1 month and 4 days

This cookie is used to protect our website against Cross-Site Request Forgery (CSRF) attacks. It ensures that form submissions and requests come from authenticated users and not from malicious third parties.

2. Functional - no cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

3. Analytics

Analytical cookies are used to understand how visitors interact with the Website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookie:

Duration:

Description:

ph_phc_*_posthog

1 year

Used to collect analytics data, track user behavior across the site, and maintain session consistency. May store a unique user identifier.

sessionid

session-based

This cookie is essential for maintaining an active user session on the website. It is set when you log in and allows the server to identify you across multiple requests, so you don’t have to re-authenticate on each page.

4. Performance:

Performance cookies are used to understand and analyze the key performance indexes of the Website which helps in delivering a better user experience for the visitors.

No cookies to display.

5. Advertisement:

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

6. Uncategorized:

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

No cookies to display.

7. "Third Party Cookies":

Some cookies are placed by third party services that appear on our pages. We have no control over the generation and management of third-party cookies.

We use third-party cookies that help us analyze how you use this Website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

Most publicly available browsers allow cookies to be set on the destination device by default. If you prefer, you can change your browser settings so that your existing cookies are deleted or the placement of cookies (including "third party cookies") is automatically blocked. Please note that if you choose to delete or block cookies, this may affect the accessibility or functionality of this website.

For more information on the purpose of third-party cookies and their content, please consult and understand the privacy policies and use of cookies adopted by their respective third parties.


Manage the cookies we use

Most commonly available browsers allow you to place cookies on the end device. If you prefer, you can change your browser settings in such a way that existing cookies are deleted or cookies (including third-party cookies) are automatically blocked. Please note that if you choose to delete or block cookies, this may affect the accessibility or functionality of this Website.

More information about cookies, including how to manage them, can be found at the following websites: http://www.allaboutcookies.org/manage-cookies/ and https://matomo.org/gdpr-analytics/?menu. We note that the content of http://www.allaboutcookies.org/manage-cookies/ is only available in the following languages: English, German, Spanish and French and the content of https://matomo.org/gdpr-analytics/?menu is available in English only.

You can use Google's cookie unsubscribe option Analytics, located at the following address: https://tools.google.com/dlpage/gaoptout/

Follow the described steps to unsubscribe from Google's cookies Analytics, will install superstructure "Add-on" of your browser, which essentially would block the functionality of "cookies" on Google Analytics.

We reserve the right to update this Cookie Policy at any time, without notice, by posting the new or revised Cookie Policy on the Website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy of Shelly X Portal.